Privacy policy

The Data Protection Regulation, or GDPR (General Data Protection Regulation) which is the English abbreviation, applies as law in all EU member states as of May 25, 2018. In our privacy policy you will find information about Afrikanska Kompaniet AB's processing of personal data.

Afrikanska Kompaniet AB org. no. 559397-5849,, hereinafter referred to as Afrikanska Kompaniet is the personal data controller for the personal data collected and processed by the company in connection with Afrikanska Kompaniet providing and marketing products and services as well as in other contacts with Afrikanska Kompaniet, such as visits to our online store or service matters via e- mail and telephone.

As a personal data controller, Afrikanska Kompaniet is responsible for processing personal data in accordance with applicable legislation.

CATEGORIES OF PERSONAL DATA

Personal data is all information that can be directly or indirectly linked to you. This applies to: name, social security number, address, e-mail address and telephone number. This also applies to purchase history and various types of electronic identities, such as e.g. IP numbers, if they can be linked to natural persons.

We process the following personal data:

  • Age
  • Social security number or organization number.
  • Contact information such as name, title, e-mail address, delivery address, billing address and telephone number.
  • Account information such as customer number, username, password and when the account was registered or changed.
  • Order information such as order number, ordered products or services, order date, price, any discount and purchase history.
  • Payment information such as payment method, card number, cardholder, amount, IP address and payment history.
  • Electronic correspondence and other information about support matters.

User-generated data about your interaction with our website. Such as IP address, device information (technical information about computer, mobile phone and other devices that you use, such as browser settings, time zone, operating system), location information.

COLLECTION

Data is collected in connection with your use of our website www.afrikskakompaniet.se. Furthermore, information is collected in connection with orders and purchases and/or upon delivery of an ordered or purchased item. In some cases, we also collect personal data via cookies that log how you use our website and thus which content you prefer. Here you will find more information about how we use cookies.

Personal data is also collected when you are in contact with our customer service and when you otherwise have contact with Afrikanska Kompaniet and provide information about yourself.
In some cases, we also process personal data from third parties. This may apply to address checking against external sources, e.g. Shopify Payments, Klarna, Paypal or similar.
Obtaining information from public records through third-party address update services, to verify that we have the correct contact information for you.
Marketing communications: When you click on links in digital marketing communications that we have sent to you.


PURPOSES
Afrikanska Kompaniet's main purposes are to fulfill obligations and exercise rights according to agreements, to take measures requested before or after an agreement has been concluded and to fulfill requirements placed on Afrikanska Kompaniet according to law, other constitutions, other rules and authority decisions.


Afrikanska Kompaniet also processes personal data for marketing purposes, statistics, market and customer analyses, to provide an overall picture of the customer's commitment and to safeguard legal claims.


In addition, data is processed to collect and analyze information about current and potential customers, stakeholders and other collaboration partners. Personal data can also be used for customer surveys, visitor registration, Wi-Fi and reception services or to process questions or matters in general.
In some cases, we also process personal data for marketing purposes and to inform you about and market the products, services and offers that Afrikanska Kompaniet provides via mail, email, social media, sms/mms and phone. We also use personal data for the purpose of reminding of abandoned digital shopping carts and inviting to events, competitions and market and customer satisfaction surveys.
Otherwise, Afrikanska Kompaniet uses personal data to be able to provide a good service. We use your name and order number to identify you and your purchase. We use contact details to be able to contact you and we may use all the other personal data we have collected about you to help you answer your questions.

STORAGE AND DISTRIBUTION OF PERSONAL DATA
Afrikanska Kompaniet processes your personal data in accordance with current legislation. In essence, we process your data to fulfill an agreement to which you are a party and to maintain a good service.

For newsletters and mailings, information is used that is saved as long as you choose to continue to subscribe

RIGHT TO INFORMATION ABOUT WHICH PERSONAL DATA WE PROCESS

In accordance with the law, you have the right to request information from us free of charge about what personal data Afrikanska Kompaniet processes about you after you have clearly indicated what information you wish to receive (for example, which categories of specific personal data we process about you and for what purposes). You can exercise these rights by contacting us.

You can choose to withdraw your consent at any time by contacting us. If you withdraw your consent, we will delete the personal data and deal with the processing that was covered by the consent.
You have the right to object to our processing of your personal data, which we do on the basis of legitimate interest after a balance of interests. We must then, after you have specified which treatment you object to, show that there are interests that weigh more heavily. You also have the right to object at any time to the processing of your personal data for direct marketing.

It may happen that the same personal data is processed both on the basis of consent and on the basis that the data is necessary or on the basis of other rules. This means that even if you withdraw your consent and the processing based on consent ceases, the personal data may still remain with us for other purposes.
If you are dissatisfied with our treatment, you can submit a complaint to a supervisory authority, which in Sweden is the Integritetskyddsmyndigheten (IMY) (www.imy.se). You can also contact the supervisory authority in the country where you live or work.

Feel free to contact us at support@afrikskankompaniet.se or the address below if you have any questions regarding our personal data processing.

Afrikanska Kompaniet AB

Husarvikstorget 6

115 47 Stockholm